K’DOS: Our data and revenue management tool
To deliver an effective solution to municipalities, KTC developed the Kagiso Data Optimization System (K’DOS), a web enabled product that would provide municipalities with easy access to relevant data. The Gauteng province put for tender a data and debt resolution solution for the Top 5 000 business debtors in the province in October 2015, KTC tendered for the work and were appointed in November 2015. This is a significant breakthrough for KTC and provides KTC with the opportunity to make a difference in all municipalities in Gauteng.
It is anticipated that the initial project focus on the Top 5 000 Business debtors will be extended to all municipal debtors in the province. This will ensure that municipal customer databases are effectively remediated and maintained going forward. Ongoing access to meaningful K’DOS data and a prudent data management strategy will ensure that municipalities have the ability to continually maintain their customer data and continue to improve their billing integrity and revenue collection.
Financial benefits of effective revenue management:
- Accurate customer database
- Accurate billing
- Accurate Indigent register
- Improved income
- Debt reduction
- Customer satisfaction
- Efficient and sustainable service delivery